Privacy Policy

Last Updated: 10/09/2026

LocalShop ("we", "us", "our") operates the website https://localshop.space (the "Site"), offering groceries, fashion, electronics, and home essentials for sale. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase on our Site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Information you provide to us

• Name, email address, and phone number
• Billing and shipping address
• Account login details (if you create an account)
• Order history and preferences
• Messages you send us via the Contact Us form or email

b) Payment information

When you make a purchase, payment is processed through a third-party, RBI-approved payment gateway. We do not store your card number, CVV, or net banking/UPI credentials on our servers — these are collected and processed directly by our payment partner in a secure, encrypted environment.

c) Information collected automatically

• IP address, browser type, and device information
• Pages visited, time spent on the Site, and referring URLs
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Send order confirmations, shipping updates, and invoices
• Respond to customer service requests and support queries
• Improve our Site, products, and customer experience
• Send promotional offers and newsletters (only if you have opted in — you can unsubscribe anytime)
• Detect and prevent fraud, unauthorized transactions, or abuse of the Site
• Comply with legal obligations, including under the Information Technology Act, 2000 and applicable Indian data protection laws

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Payment gateway providers, to process your payment securely
• Courier and logistics partners, to deliver your order
• Service providers, such as hosting, email, and analytics providers, who assist us in operating the Site and are bound by confidentiality obligations
• Law enforcement or regulatory authorities, where required by law or to protect our legal rights

4. Cookies

Our Site uses cookies and similar technologies to:

• Keep you logged in and remember your cart
• Understand how visitors use the Site
• Show relevant offers and improve your browsing experience

You can disable cookies through your browser settings; however, some features of the Site (such as the shopping cart) may not function properly without them.

5. Data Security

We implement reasonable security practices and procedures — including SSL encryption, secure servers, and restricted access — to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including for order fulfilment, customer support, legal, tax, and accounting requirements.

7. Your Rights

You have the right to:

• Access, correct, or update your personal information
• Request deletion of your account and associated data (subject to legal/record-keeping requirements)
• Opt out of promotional emails at any time
• Withdraw consent for data processing, where applicable

To exercise any of these rights, contact us at the details provided in Section 10.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

LocalShop
📧 Email: sc.ss897@gmail.com
📞 Phone: +91 70530 68424
📍 Address: Mother Dairy LLM, Noida, UP 201309, India